If I have any gripes, there are a couple of Sloane classical machine models I'd like to see make a return. But no phone number is okay by me.

I think a lot of us here are old enough to remember when you HAD to pick up the phone and call SM to make an order and I get that it was nice to talk to a human but those days are gone for most businesses now. I prefer email for it's written record and the fact that on the phone i often times forget what I want to say (getting old ) and with email I can take my time.

I've had a number of questions on products not covered in ad copy, incorrectly noted, or which would be documented but for lack of a dimensional drawing. Waiting 24 hours or more for a response to email usually sends me down the road.

Mr. Melia - Re: it's over. No work of great dramatic value (opera, Super Bowl half-time show, pandemic, etc.) is over until the exceptionally-well-gifted-in-body-mass, designated-female-at-birth person sings...