Official Luthiers Forum!

I don't complain about the Item Pricing usually . What does bother me is having to put together a $50.00- $100.00 to Justify Shipping cost for a $5.00 part that should be mailed for a couple bucks . Granted , I am in business and I understand the cost to process a shipment .... That's my point ... I DO IT for my customers because when they want to spend the $1500.00 they know I've worked for them before

_________________
The Shallower the depth of the stream , The Louder the Babble !
The Taking Of Offense Is the Life Course Of The Stupid One !
Wanna Leave a Better Planet for our Kids? How about Working on BETTER KIDS for our Planet !
Forgiveness is the ability to accept an apology that you will probably NEVER GET
The truth will set you free , But FIRST, it will probably Piss you Off !
Creativity is allowing yourself to make Mistakes, Art is knowing which ones to Keep !
The Saddest thing anyone can do , is push a Loyal Person to the point that they Dont Care Anymore
Never met a STRONG person who had an EASY past !
http://wiksnwudwerks.blogspot.com/
http://www.facebook.com/groups/GatewayA ... rAssembly/

Funny, I just ordered some filler for $6.99 and shipping was $6.95. Didn't bother me at all as I'll get it in 2 days and had confirmation in 2 minutes.

I'll say it again... I thought my $1500 order could have used a bit of a discount. I guess I was wrong. I love Stew Mac and the service they provide. Maybe one day I will get to qualify for some of the discounts some of you were talking about. Until then, on some stuff, I am going to have to hunt around for deals on some items.

I'll mention it again,

For $40 per year membership you can get free shipping on all orders.

As explained to me -- the only discounts offered are on Sloan, Waverly, Gold Star and Golden Age tuners. You have to be invited to participate and there is an expectation that you will need a lot of them.

_________________
Ken Cierp

http://www.kennethmichaelguitars.com/

I purchased my $40 free shipping with an order last week.
That order had free shipping.
Just placed a small order yesterday, free shipping.
After the next two orders, Stewmac will be my default source.
This is a sweet deal that benefits customers and Stemac.

_________________
wah
Wah-wah-wah-wah
Wah

I have to make a large and heavy StewMac order - might be almost a freebie to get the free shipping deal - glad you guys brought it up.

Edit: So got the free shipping for a year for an extra $20. Can't beat that. Plus it is free shipping for returns too.

_________________
Steve Smith
"Music is what feelings sound like"

Wish the $40 ShippingMax were available to us Canucks.

Alex

_________________
"Indecision is the key to flexibility" .... Bumper sticker

That and currency matching....

I realize the intent of the original post. So my comments do not reflect anything towards that...

But I must say that Stew Mac is about as good as it gets for suppliers. I would compare them to a Canadian company Lee Valley. They sell products that are on the upper end of the price spectrum, but just about everything I have bought from them has paid for itself many times over with its quality and design. Customer service is also off the charts. Any time I have had smalls issues they were quickly resolved without so much as a blink.

One example. I was down at the Memphis festival and had Stew Mac ship some supplies down there, this saved me on shipping and customs charges. Turns out two pieces I ordered were broken. I only realized this once I returned home. Fired off an email to Stew Mac and they replied within a few hours and let me know they were shipping replacements... this time to my place in Canada... free of charge.... ummm.. ya that is solid customer service.

So I understand the original post, and its true Stew Mac may not be the ideal place for some items. But for what they do, they do it very well.

J.

_________________
http://Michaudmade.com

Oh! ps.

I to would love for the Stew Max to be offered to Canadian. Even at a very inflated rate I would still jump at the opportunity.

I have sent an email asking about it and the reply was 'unfortunately cant offer it at this time' but I would suggest that my fellow canucks do the same. If they get enough emails they may realize the demand is real and look for a way to make the offer real.

J.

_________________
http://Michaudmade.com

^^^ good plan

ditto. I think I'll send an email today.

Alex

_________________
"Indecision is the key to flexibility" .... Bumper sticker