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 Post subject: This is kind of funny...
PostPosted: Tue Jun 11, 2019 10:59 pm 
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Koa
Koa

Joined: Fri Feb 10, 2017 11:09 pm
Posts: 542
Location: Cowichan Valley, BC, Canada
First name: Conor
Last Name: Searl
City: Duncan
State: British Columbia
Zip/Postal Code: V9L 2E5
Country: Canada
Status: Semi-pro
I'm still in the beggars can't be choosers phase of my business' development, (although I do still choose. ;) )

But saw this and thought it was pretty funny...

https://www.instagram.com/p/ByisKEpHRHd ... zyvz8aq3vn


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PostPosted: Tue Jun 11, 2019 11:52 pm 
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Joined: Sun Mar 06, 2011 12:04 am
Posts: 4031
First name: Chris
Last Name: Pile
City: Wichita
State: Kansas
Country: Good old US of A
And that is why I no longer have a shop in a retail store....

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"Act your age, not your shoe size" - Prince


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PostPosted: Wed Jun 12, 2019 5:52 am 
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Brazilian Rosewood
Brazilian Rosewood
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Joined: Mon Dec 27, 2010 9:06 pm
Posts: 2524
Location: Magnolia DE
First name: Brian
Last Name: Howard
City: Magnolia
State: Delaware
Zip/Postal Code: 19962
Country: United States
Focus: Repair
Status: Professional
I've got ready answers to all of them.. stop in and try me!

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Brian

You never know what you are capable of until you actually try.



http://www.brianhowardguitars.com
https://www.facebook.com/pages/Howard-G ... 3702413493
http://howardguitars.blogspot.com/


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PostPosted: Wed Jun 12, 2019 3:49 pm 
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Mahogany
Mahogany

Joined: Mon Jun 15, 2015 7:39 am
Posts: 85
When I worked in a retail store years ago a guy came in and asked how much it was for one string. The owner said £1. The next question? “How much for cash?”


Sent from my iPhone using Tapatalk


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PostPosted: Wed Jun 12, 2019 4:17 pm 
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First name: Chris
Last Name: Pile
City: Wichita
State: Kansas
Country: Good old US of A
Okay.... Had a guy come in years ago to the store, wanted to buy a new Ibanez Musician. $1000 list, we told him he could have it for 20% off..... He came back with "will you take $900?".....

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"Act your age, not your shoe size" - Prince



These users thanked the author Chris Pile for the post (total 2): John Lewis (Wed Jun 26, 2019 5:31 pm) • Bryan Bear (Wed Jun 12, 2019 6:47 pm)
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PostPosted: Wed Jun 12, 2019 6:37 pm 
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Koa
Koa

Joined: Mon Jul 11, 2005 5:17 am
Posts: 831
Location: United States
Sold!


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PostPosted: Wed Jun 12, 2019 8:13 pm 
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Joined: Sun Feb 17, 2013 4:58 pm
Posts: 1080
First name: Ed
Last Name: Minch
City: Chestertown
State: MD
Zip/Postal Code: 21620
Country: United States
Focus: Build
Status: Amateur
I read that Matt Uminov had a sign over the counter at his repair division that said (approximately) "if you want low action with no buzz you're in the wrong place"

Ed


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PostPosted: Wed Jun 12, 2019 9:12 pm 
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First name: Chris
Last Name: Pile
City: Wichita
State: Kansas
Country: Good old US of A
That was true.

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"Act your age, not your shoe size" - Prince


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PostPosted: Thu Jun 13, 2019 9:57 am 
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Joined: Sun Feb 17, 2013 4:58 pm
Posts: 1080
First name: Ed
Last Name: Minch
City: Chestertown
State: MD
Zip/Postal Code: 21620
Country: United States
Focus: Build
Status: Amateur
Sign sen inan auto repair shop

Repairs $15/hr
You looking over my shoulder $20/hr
You started the repair $30/hr


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PostPosted: Thu Jun 13, 2019 2:24 pm 
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Brazilian Rosewood
Brazilian Rosewood

Joined: Tue May 13, 2008 10:44 am
Posts: 4164
Location: Virginia
Can I watch you when you work on my guitar?

Get out!

:D

Of course context is important on that one, the guy was practically accusing me of ruining his guitar before he even opened the case. If you want to watch me, and you are cool and able to have a good conversation, then sure you can watch me dress your frets.

Oh yeah and the other one:

I wouldn't do it that way... [headinwall]


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PostPosted: Thu Jun 13, 2019 4:10 pm 
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First name: Chris
Last Name: Pile
City: Wichita
State: Kansas
Country: Good old US of A
Wait until one comes in and asks you to teach them how to do guitar repair.... in an hour.
Proper response: GTFO!

Or one asks you to build a guitar because it would be cheaper than buying one from the store.
Proper response: Explain how mass manufacturing reduces the price of goods in the marketplace.

Or offers drugs for repairs...
Proper response: The bank doesn't take coke or weed (and I'm a straightedge lifestyle guy).

Or wants goods / services donated "so they can serve God".
Proper response: As soon as God brings in the cash, it's yours.

_________________
"Act your age, not your shoe size" - Prince



These users thanked the author Chris Pile for the post: DanKirkland (Wed Jun 26, 2019 10:00 am)
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PostPosted: Fri Jun 14, 2019 7:58 am 
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Brazilian Rosewood
Brazilian Rosewood

Joined: Tue May 13, 2008 10:44 am
Posts: 4164
Location: Virginia
LOL I have never had the drug offer before but I have definitely found a bag of weed or two in guitar cases... Dude I lost my weed! Don't worry you'll get it all back.


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PostPosted: Wed Jun 26, 2019 10:13 am 
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Koa
Koa

Joined: Wed Feb 17, 2016 8:54 am
Posts: 502
State: Texas
Country: United States
Focus: Repair
Chris Pile wrote:
Wait until one comes in and asks you to teach them how to do guitar repair.... in an hour.
Proper response: GTFO!

Or one asks you to build a guitar because it would be cheaper than buying one from the store.
Proper response: Explain how mass manufacturing reduces the price of goods in the marketplace.

Or offers drugs for repairs...
Proper response: The bank doesn't take coke or weed (and I'm a straightedge lifestyle guy).

Or wants goods / services donated "so they can serve God".
Proper response: As soon as God brings in the cash, it's yours.


Had all of these and then some.

One of my favorites:
Customer: We're tired of paying to have someone setup the guitars at the studio. Can you just come out some day and show us how to do it?
Me: Sure, but it'll cost xxx$
Customer: ....You wouldn't just do it for a burger?
Me: no

So many others. The majority of my clients all use the same excuse "I read online that x = y so y must be $#%" usually they read some goop from the Acoustic Guitar Forum and then take it as gospel. Education is a part of the business, but if you constantly have to re-educate your clients then it gets really old really fast.



These users thanked the author DanKirkland for the post: Hesh (Fri Jul 05, 2019 4:41 am)
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PostPosted: Thu Jul 04, 2019 9:07 pm 
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Koa
Koa
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Joined: Fri Feb 01, 2008 11:37 pm
Posts: 1719
Location: Virginia, USA
Focus: Build
Status: Amateur
On, 'Can I watch?"
The one I hate is the customer watches, you get done, and his response is. "I could have done that"
"Yeah, buddy, if you had known what to do before I started"
I DO NOT allow anyone to watch me, ever. Matter of fact, I have a permanent "waiting list". Drop it off, I'll get to it soon.

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Mike

The only thing nescessary for evil to thrive is for good men to do nothing.


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