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Barry Daniels
PostPosted: Mon Sep 23, 2013 1:35 pm 
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Brazilian Rosewood
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Joined: Fri Aug 19, 2005 4:02 am
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Location: The Woodlands, Texas
First name: Barry
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Look it up online.

http://www.cpsc.gov/en/Recalls/2013/Gree-Recalls-12-Brands-of-Dehumidifiers/
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Dave Livermore
PostPosted: Mon Sep 23, 2013 6:22 pm 
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Joined: Sun Sep 16, 2007 1:27 pm
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Location: United States
First name: Dave
Last Name: Livermore
State: Minnesota
Focus: Build
Status: Semi-pro
Thanks for the heads.
Shipping label is on the way from Whirlpool and a check for $200 will be sent when they get the unit back!
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SteveSmith
PostPosted: Mon Sep 23, 2013 9:16 pm 
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Location: Southeast US
City: Lenoir City
State: TN
Zip/Postal Code: 37772
Country: US
Focus: Repair
grumpy wrote:
Wondering the same thing.... I bought a little 21 pint unit this summer; brand name "Classic". None of the numbers come close to matching anything on the recall listings, but it is made in China and from the looks of things, most likely at the same factory as all the rest, here.

Works like a charm, and is really sweet and quiet, so I'd actually hate to have to swap it, but would be crushed by a fire, so... What to do? I can call the Gree number, but will they be able to tell me if they did, in fact, make this thing?


Call the number I posted above. Here it is again: If you want to check yours call the Gree recall hotline direct at 1-866-853-2802. They'll tell you if it is one of the recall units. Have access to the labels on the machine or photograph them - the numbers they need may not match the list that is online, mine didn't but was one of those that were recalled. To clarify, the model number on mine was listed on the recall website but my date code looked nothing like what was online.

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Larry Ayres
PostPosted: Tue Sep 24, 2013 5:58 pm 
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Status: Amateur
I had two on the list
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David Newton
PostPosted: Tue Sep 24, 2013 8:26 pm 
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I just cut the plug off mine and mailed it back today. I don't know what they are offering as compensation, but I guess I'll have to buy a more expensive one this time.

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WendyW
PostPosted: Tue Sep 24, 2013 8:30 pm 
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I have my model# and serial# but I can't find a date code. Can somebody tell me how to find the date code?
Thanks, Wendy
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SteveSmith
PostPosted: Tue Sep 24, 2013 9:11 pm 
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callyrox wrote:
I have my model# and serial# but I can't find a date code. Can somebody tell me how to find the date code?
Thanks, Wendy


I had the same problem - call Gree at the number I referenced above and they can help you.

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WaddyThomson
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PostPosted: Wed Sep 25, 2013 9:37 am 
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First name: Waddy
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City: Charlotte
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All you will need when you call is the model #, really. When I called, they really only wanted brand and Model. Mine was not on the re-call list, but I'm upgrading to a Santa Fe for my small shop for many reasons besides. Anyone want a 50 pt, Kenmore.....cheap?

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wbergman
PostPosted: Wed Sep 25, 2013 3:00 pm 
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You probably won't need the date code, but on many appliances, it's imprinted in the plastic plug.
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SteveSmith
PostPosted: Wed Sep 25, 2013 3:41 pm 
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Mine was on the list and they wanted the date code. It was a SoleusAir unit. The date code was on the product label.

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ernie
PostPosted: Fri Oct 04, 2013 5:04 pm 
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First name: ernest
Last Name: kleinman
City: lee's summit
State: mo
Zip/Postal Code: 64081
Country: usa
Focus: Build
Status: Professional
Does anyone know how long it takes to get a refund check from gree?? I/d like to buy a new dehumidifier humidity is up to 65% in bsmt . Thanks.
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SteveSmith
PostPosted: Sat Oct 05, 2013 10:08 am 
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I think they said 6 to 8 weeks. I went ahead and got the Frigidaire unit I linked to above and so far it is working very well.

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ernie
PostPosted: Sat Oct 05, 2013 11:30 am 
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First name: ernest
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Status: Professional
Yikes , will never buy another one of their products.Thanks steve.
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